Managed Automation Operator

Your business operations,
finally automated.

We build, host, and run the operational systems your business is missing — communication, follow-up, automation, visibility — so you stop losing revenue to manual chaos.

One backbone. Every operation covered.

Communication

Capture every inquiry from WhatsApp, email, SMS, web forms, and phone in one intake layer. Nothing gets lost between personal devices and spreadsheets.

Workflow Automation

Routing, follow-up triggers, escalation, task creation, and scheduling — the operational brain that runs without depending on anyone’s memory.

Data & Pipeline

Contact management, activity tracking, and deal progression in one place. No more asking “what happened with that lead?”

AI Intelligence

Lead scoring, smart response assist, and pattern detection. AI helps your team prioritize and respond faster — it doesn’t replace them.

Visibility & Reporting

Owner dashboards showing response times, conversion rates, leakage points, and team performance. See what’s actually happening, not what people say is happening.

Scheduling

Appointment booking wired directly into follow-up sequences. Not a standalone calendar nobody checks.

Live in weeks, not months.

1

Discover

We map your current workflow, tools, channels, and pain points. We learn where revenue is leaking and why.

2

Deploy

We configure the Backbone for your business, integrate your existing tools, launch the system on our infrastructure, and train your team.

3

Operate

We manage, optimize, and report monthly. New automations, better workflows, tighter follow-up. The system gets smarter. You just see results.

Different businesses. Same operational failure. One system.

Healthcare Clinics

You spend thousands attracting patients. Then you lose them between WhatsApp and Excel. We capture every inquiry, automate follow-up, and show you exactly where patients drop off.

Real Estate Brokerages

Leads from portals, social ads, and referrals scattered across agents’ personal phones. Buyers go cold because nobody followed up.

Insurance Agencies

Renewal reminders that don’t go out. Quote requests that sit for days. Cross-sell opportunities nobody tracks. We automate the entire policy lifecycle from first inquiry to renewal.

Field Service Companies

Job requests come in by phone, email, and WhatsApp. Dispatching is manual. Follow-up after the job is nonexistent. We route every request, automate scheduling, and trigger post-service follow-up.

Legal & Advisory Firms

Potential clients reach out across five channels. Nobody knows who’s handling what. Response takes days. We route every inquiry, track engagement, and make sure no consultation opportunity goes cold.

B2B Service Providers

RFQs and project inquiries lost in email chains. Proposals sent with no follow-up. We capture every opportunity, automate the proposal follow-up cycle, and give management visibility into what’s actually closing.

One subscription. Everything handled.

One-time

Setup

$2,500 – $5,000

The foundation. We configure and build your entire business ecosystem.


Includes:

  • Discovery & workflow mapping
  • System configuration
  • Tool integrations
  • Team training & launch support

Recurring

Monthly Subscription

$1,000 – $2,500/mo

This is not just access — it’s active operation and continuous improvement.


Everything in Setup and:

  • Hosting & management
  • Monthly optimization
  • Performance reporting
  • Dedicated support

At cost

Pass-Through

$100 – $300/mo

Direct billing for required API tools and sub-subscriptions. Fully transparent.


Includes transparent costs for:

  • WhatsApp API usage
  • External tool fees
  • Zero markup pricing

Businesses that stopped losing revenue.

“We had five intake coordinators and no system. Patients were falling through the cracks daily. Now everything hits one dashboard and nobody gets missed.”

Dr. James Whitfield
Director, Harley Dental Group, London Healthcare

“The follow-up automation alone paid for the subscription in the first month. Patients that went cold six months ago were suddenly booking again.”

Dr. Lena Hoffmann
Founder, Klinik Schönheit, Berlin Healthcare

“We were getting 200+ leads a month and my agents were following up on maybe 40. Now every lead gets handled and I can see which agents are actually closing.”

David Reeves
Broker Owner, Reeves & Associates Realty, Austin Real Estate

“Foreign buyers expect instant responses. We were losing deals to firms that replied in 20 minutes while we took 2 days. That problem is gone.”

Sofia Martins
Sales Director, Iberian Realty Group, Lisbon Real Estate

“We had 2,000 policies up for renewal last quarter. My team tracked them in spreadsheets. We missed 340 renewal windows. The automation now triggers outreach 60 days before expiry. Retention jumped 22%.”

Michael Brennan
Agency Owner, Brennan Insurance Group, Chicago Insurance

“Cross-selling was always something we talked about but never executed. Now the system flags every client with a coverage gap and creates a task for the right agent. We wrote 85 new policies in three months without a single ad.”

Richard Keane
Managing Director, Keane & Partners Insurance, Dublin Insurance

“Job requests were coming in by phone, text, and email. My dispatcher was drowning. Now every request gets logged and routed to the nearest available crew. Response time cut in half.”

Jason Torres
Owner, Summit Mechanical Services, Denver Field Service

“We never followed up after a service call. Ever. Now every customer gets an automatic satisfaction check and a reminder to book their next maintenance. Repeat business went up 35%.”

Marc Duval
COO, Altitude Facility Services, Brussels Field Service

“Potential clients were reaching out across five channels. Things fell through the cracks constantly. Now every inquiry gets logged, routed, and tracked. Our intake conversion doubled.”

Sarah Mitchell
Managing Partner, Mitchell Gray Legal, New York Legal & Advisory

“We were losing prospects between the first consultation and the proposal. The automated follow-up sequence brought back 40% of leads we would have written off completely.”

Anna Bergström
Partner, Nordström Advisory, Stockholm

“Our team was sitting on proposal requests for days. Now the system routes them automatically and escalates if nobody responds in 4 hours. We closed 12 more deals last quarter.”

Patrick Hayes
VP of Operations, Cascade B2B Solutions, Seattle B2B Services

Every day you wait,
leads go cold.

Tell us where you’re losing revenue. We’ll show you what it looks like fixed.